Hotjar

Hotjar is the next best thing to sitting beside someone browsing your site – heatmaps, customer recordings, and more!

Tracking & Analytics

At a Glance

 4.5/5

4.47 / 5 Stars from 811 Reviews.

COMPANY INFO

USER RATINGS

2.7 / 5 Stars

33 Reviews

4.7 / 5 Stars

485 Reviews

4.3 / 5 Stars

293 Reviews

SAASWISE RATING

B+

Hotjar RATING BREAKDOWN

Ease Of Use 92%

Features & Functionality 90%

Value For Money 90%

Customer Service 90%

BEST PROMO CURRENTLY AVAILABLE

What Is Hotjar?

Hotjar provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them. Hotjar Engage enables you to quickly recruit the right users and get interviews scheduled with minimum fuss.

Hotjar Engage helps you focus on spotting the key insights while it seamlessly hosts, records, and transcribes your calls. Get your team involved, compare notes, and turn insights into action. With Hotjar, you can truly understand your users’ behavior and create engaging experiences that drive results.

Hotjar is a great choice for anyone looking to get a better understanding of their users. It’s easy to use and provides valuable insights that can help you create better experiences for your users.

With Hotjar, you can see where users click, ask what they think, and learn why they drop off. It’s the next best thing to sitting beside someone browsing your site.

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Who Is Hotjar Built For?

1. Businesses

Hotjar is an invaluable tool for businesses of all sizes selling to consumers online. It provides product experience insights that show how users behave and what they think, enabling product teams to deliver real value to their customers. Hotjar Engage also allows businesses to quickly recruit the right users and get interviews scheduled with minimal effort. This combination of features makes Hotjar an essential tool for businesses looking to understand their users and create engaging experiences that drive results.

2. Web/UX Designers

Hotjar is a great tool for Web/UX Designers because it provides valuable insights into how users interact with their websites. It allows designers to see where users click, ask what they think, and learn why they drop off. Hotjar Engage also enables designers to quickly recruit the right users and get interviews scheduled with minimal effort. This helps designers create engaging experiences that drive results.

3. Digital Marketers

Hotjar is a powerful tool for digital marketers, as it provides valuable insights into user behavior and engagement. It helps marketers understand how users interact with their website, what they think, and why they drop off. Hotjar Engage also allows marketers to quickly recruit the right users and get interviews scheduled, so they can gain even more insights into their target audience. With Hotjar, digital marketers can create engaging experiences that drive results.

4. Product Managers

Hotjar is an invaluable tool for Product Managers, as it provides them with the insights they need to understand how users interact with their product. Hotjar Engage allows them to quickly recruit the right users and get interviews scheduled, while Hotjar’s other products provide the data needed to create engaging experiences that drive results.

5. UX Researchers

Hotjar is a powerful tool for UX Researchers and Data Analysts to gain valuable insights into user behavior and preferences. It provides a comprehensive suite of products that allow researchers to track user clicks, ask questions, and understand why users drop off. Hotjar Engage also enables researchers to quickly recruit the right users and get interviews scheduled with minimal effort. With Hotjar, UX Researchers and Data Analysts can gain a deeper understanding of their users and create more engaging experiences that drive results.

Challenges Solved by Hotjar

Users reported these common pain points before Hotjar:

Hotjar Features We're Loving

✅ Discover How Your Users Behave and Feel

Hotjar helps you understand how your users behave and feel by providing you with powerful insights into their interactions with your website or app. With Hotjar, you can uncover user frustrations, identify areas of improvement, and optimize your user experience to ensure your users have the best possible experience.

✅ Quickly Recruit the Right Users for Your Research

With Hotjar, you can quickly and easily recruit the right users for your research, saving you time and effort by targeting the exact demographic you need for your research project.

✅ Focus on Spotting Key Insights with Minimal Fuss

With Hotjar, businesses can quickly and easily identify key insights into their website performance and user experience, without the hassle of complex analytics tools. This allows them to make informed decisions and optimize their website for maximum success.

✅ Get Your Team Involved and Turn Insights into Action

With Hotjar, you can easily get your team involved in the data-driven decision-making process and turn insights into action. This feature allows you to quickly and easily collaborate with your team to make informed decisions based on user feedback and data.

✅ Understand Your Users’ Behavior

With Hotjar, businesses can gain valuable insights into their users’ behavior and create engaging experiences tailored to their needs. By tracking user interactions, Hotjar helps businesses identify user pain points and optimize their websites for maximum engagement.

✅ See Where Users Click and Ask What They Think

Hotjar’s click and feedback feature helps businesses quickly identify user pain points and understand user behavior. By seeing where users click and asking what they think, businesses can quickly identify areas of improvement and optimize their user experience.

✅ Learn Why Users Drop Off

Hotjar’s user drop-off analysis feature helps you identify why users are leaving your website, so you can make the necessary changes to improve user experience and keep them engaged.

✅ Get Valuable Insights to Create Better Experiences

With Hotjar, you can get valuable insights into how your users interact with your website or app, allowing you to create better experiences tailored to their needs. This helps you understand what works and what doesn’t, so you can make informed decisions and optimize your user experience.

✅ Easily Understand Your Users and Drive Results

With Hotjar, you can easily understand your users’ behavior and preferences, allowing you to make informed decisions that drive results. It provides you with the insights you need to optimize your website, improve user experience, and increase conversions.

✅ Sit Beside Your Users and See What They Do

With Hotjar, businesses can sit beside their users and gain valuable insights into how they interact with their website or product. This feature allows businesses to identify user problems and optimize their user experience, helping them to create a better product and increase customer satisfaction.

Areas To Improve for Hotjar

1. More Comprehensive Reporting

2. Better User Experience

3. More Customization Options

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