Aircall

Aircall is a cloud-based phone system that helping modern sales and support teams communicate clearly and efficiently with integrations, CTI, call coaching, and more.

Phone Services

At a Glance

 4.1/5

4.09 / 5 Stars from 1,406 Reviews.

COMPANY INFO

USER RATINGS

3.6 / 5 Stars

312 Reviews

4.3 / 5 Stars

346 Reviews

4.2 / 5 Stars

748 Reviews

SAASWISE RATING

Aircall RATING BREAKDOWN

Ease Of Use 90%

Features & Functionality 82%

Value For Money 82%

Customer Service 84%

BEST PROMO CURRENTLY AVAILABLE

What Is Aircall?

Aircall is the cloud-based phone system of choice for modern brands, helping sales and support teams communicate clearly and efficiently. With access to numbers from 100+ countries, admins can easily scale their teams and gain insights through real-time analytics.

Aircall’s flexible sales dialer solution helps reps dial multiple prospects automatically, while surfacing crucial contact information directly in the phone interface. With features like CRM integrations, CTI, call coaching, call tagging, and click-to-dial, reps can close deals faster with better quality calls.

Over 15,000 companies trust Aircall to strengthen their sales outreach, and over 7,000 companies worldwide are already using Aircall. Start a risk-free trial to see Aircall in action and dial more prospects with the upper hand.

Aircall is the perfect phone system for modern brands, helping sales and support teams communicate clearly and efficiently with features like CRM integrations, CTI, call coaching, call tagging, and click-to-dial.

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😎 Who Is Aircall Built For?

1. Sales Teams

Sales teams use Aircall to streamline their communication and increase their efficiency. Aircall’s cloud-based phone system integrates with popular CRM and Helpdesk tools, allowing sales teams to quickly access customer information, dial multiple prospects automatically, and gain insights through real-time analytics. With Aircall, sales teams can close deals faster and with better quality calls.

2. Support Teams

Support teams use Aircall to streamline their communication processes and improve customer service. Aircall’s cloud-based phone system integrates with popular CRM and Helpdesk tools, allowing teams to quickly add numbers from 100+ countries, scale their teams, and gain insights through real-time analytics. With features like CRM integrations, CTI, call coaching, call tagging, and click-to-dial, Aircall helps support teams provide better customer service and close deals faster.

3. Businesses

Businesses conducting sales use Aircall to streamline their sales process and increase efficiency. Aircall’s cloud-based phone system integrates with popular CRM and Helpdesk tools, allowing sales teams to communicate quickly and easily. It also provides features like CRM integrations, CTI, call coaching, call tagging, and click-to-dial, which help sales reps close deals faster.

4. Support Teams

Businesses use Aircall to provide better customer support. Aircall’s cloud-based phone system integrates with popular CRM and Helpdesk tools, allowing sales and support teams to communicate more efficiently. It also provides features like CRM integrations, CTI, call coaching, call tagging, and click-to-dial, which help businesses provide better customer service.

5. Modern Brands

Modern brands use Aircall to streamline their sales and support teams’ communication, allowing them to quickly add numbers from 100+ countries, scale their teams, and gain insights through real-time analytics. Aircall’s flexible sales dialer solution also enables reps to dial multiple prospects automatically, while surfacing crucial contact information directly in the phone interface.

Challenges Solved by Aircall

Users reported these common pain points before Aircall:

😤 Lack of features such as CTI, call coaching, call tagging, click-to-dial.
😤 Inability to dial multiple prospects automatically in a back-to-back queue.
😤 Lack of access to crucial contact information directly in the phone interface.
😤 Difficulty in strengthening sales outreach with first-class phone features.
😤 Lack of risk-free trial to see Aircall in action.

😍 Features We're Loving

✅ Easily Scale Your Team Across 100+ Countries

Aircall’s access to numbers from 100+ countries makes it easy to scale your team quickly and efficiently, allowing you to expand your reach and customer base without the hassle of setting up multiple phone lines.

✅ Surface Crucial Contact Information

Aircall’s feature of surfacing crucial contact information directly in the phone interface makes it easier for users to quickly access important customer information while on a call, eliminating the need to switch between multiple applications and saving time.

✅ Flexible Sales Dialer Solution

Aircall’s Flexible Sales Dialer Solution makes it easy to automatically dial multiple prospects at once, saving time and effort for sales teams and allowing them to focus on more important tasks.

✅ Better Quality Calls

Aircall helps sales teams close deals faster and with better quality calls by providing a modern, cloud-based phone system with features like call recording, call analytics, and automated call routing. This helps sales teams quickly connect with customers, identify opportunities, and close deals faster.

✅ Real-Time Analytics

Aircall’s real-time analytics feature provides users with the insights they need to make informed decisions quickly, allowing them to gain a better understanding of their customer interactions and optimize their customer service strategies.

✅ Integrate Directly With Your CRM

Aircall’s integration with your CRM allows for seamless communication between your teams, eliminating the need to manually transfer data between systems and ensuring that everyone is always on the same page.

✅ CTI, Call Coaching, and Call Tagging

Aircall’s CTI, Call Coaching, and Call Tagging features help you improve your calls by providing you with the tools to better understand customer needs, track call performance, and optimize your team’s communication. This allows you to quickly identify areas of improvement and ensure that your team is providing the best customer experience possible.

✅ Click-to-Dial for Quicker Connections

Aircall’s Click-to-Dial feature makes it easy for users to quickly connect with customers, colleagues, and partners. With just one click, users can save time and effort by quickly dialing out and connecting with the people they need to reach.

✅ Strengthen Your Sales Outreach

Aircall helps you reach out to more customers and prospects with its 15,000+ companies trusting it. It provides a reliable and secure platform to make and receive calls, enabling you to quickly and easily connect with customers and prospects, and strengthen your sales outreach.

✅ See Aircall in Action Free

Aircall’s risk-free trial allows you to experience the power of Aircall firsthand, so you can see how it can help your team streamline communication, increase customer satisfaction, and improve productivity – all without any risk.

Areas To Improve 😮‍💨

1. Integration with Other Platforms

2. More Robust Reporting

3. Improved User Interface

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